Submit a Ticket
Get technical support or report issues through our ticketing system.
Open Support Ticket Track Existing TicketEmail Support
Send us an email for technical or billing inquiries.
Technical Support:
support@mailerrocket.com
Billing & Customer Support:
billing@mailerrocket.com
Expected Response Times
We'll get back to you as soon as possible according to our service schedule:
Working Hours:
10:30 AM – 06:30 PM IST
10:30 AM – 06:30 PM IST
Working Days:
Mon–Fri (excl. holidays)
Mon–Fri (excl. holidays)
Response Time:
Within 24 hrs for standard inquiries
Within 24 hrs for standard inquiries
Urgent Issues:
Within 4 hrs during business hours
Within 4 hrs during business hours